Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you register, play, or place bets with Spinanga in Canada. We are committed to handling your data responsibly and to providing clear choices about how your information is used. This page describes the types of information we collect, why we collect it, and how you can manage your privacy choices.

Types of data we collect

We collect various categories of information needed to operate an online casino and sportsbook, provide services, and meet legal and regulatory obligations. Collection depends on the services you use and the actions you take on our site.

Personal data

Personal data may include your name, date of birth, address, email, phone number, government-issued ID for verification, and any documents you upload for KYC checks. We also collect payment details required to process deposits and withdrawals, subject to the security and third-party handling described below.

Technical data

Technical data includes IP address, device and browser information, operating system, screen resolution, language settings, and other connection data. We use this information to keep your account secure and to improve site performance on desktop and mobile.

Transactional and activity data

We record account activity such as deposits, withdrawals, wagers, game history, bonuses claimed, and internal support interactions. This data supports fraud prevention, responsible gaming tools, dispute resolution, and compliance with applicable rules.

How we use your information

We use personal and technical data to create and manage your account, process payments, verify identity, deliver requested services, respond to support requests, enforce terms of use, and comply with legal obligations. We may also use non-identifying data for analytics, system maintenance, and product improvement.

Data protection practices

We implement reasonable technical and organizational measures to protect information from unauthorized access, disclosure, alteration, and destruction. Measures include encryption in transit and at rest, access controls for authorized personnel, and regular staff training on data handling. While we strive to protect data, no system can be guaranteed fully secure.

Cookies and tracking technologies

We and our partners use cookies, pixels, and similar technologies to operate the site, remember preferences, analyze usage, and support advertising and affiliate tracking. You can manage cookie preferences through your browser settings or via our site cookie settings where available. Disabling certain cookies may affect functionality.

Information sharing and third parties

We may share information with service providers who process data on our behalf, including payment processors, identity verification providers, game and platform suppliers, customer support vendors, and analytics providers. We may also disclose information to prevent fraud, respond to legal requests, or protect safety and legal rights.

User rights and choices

You have rights to access and correct your personal information, object to or restrict certain processing, and request deletion where applicable. You may also withdraw consent for direct marketing communications. To exercise your rights, contact us using the details below. We will respond in accordance with applicable law.

Access, correction, and deletion

To request access, correction, or deletion of your information, please contact [email protected]. We may ask for identity verification before fulfilling requests to protect your account and privacy. Certain data may be retained to meet legal, regulatory, or fraud-prevention obligations.

Privacy policy updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be posted on our site with an updated effective date. Continued use of our services after changes indicates acceptance of the revised policy.