Get in touch with our team
Need help? Our support team is ready to assist with questions, account-related issues, technical concerns, or general feedback. Reach out by live chat in your account, by email, or by phone for practical assistance with verification, deposits, withdrawals, bonus queries, or site troubleshooting. We aim to respond promptly and can guide you through KYC steps, cashier options, or promotion rules. Choose the most convenient channel below and a member of the team will follow up as soon as possible.
| Department | Contact |
|---|---|
| Customer Support | Email: [email protected], live chat available in your account 24/7 |
| General Enquiries | Email: [email protected], responses Mon-Fri, 09:00-18:00 ET |
| Affiliate Enquiries | Email: [email protected], affiliate manager replies Mon-Fri |
| Phone | +1 416 582 3947, phone support Mon-Fri, 09:00-18:00 ET |
| Working Hours | Live chat 24/7, email and phone Mon-Fri, 09:00-18:00 ET |
Email Support
Email is the preferred way to contact us for detailed requests, account issues, or when you need to send documents. Please email [email protected] with a clear subject line and include up-to-date contact details, your account username, and any relevant attachments. Providing this information up front helps us process your request faster and reduces follow-up delays.
Send us a message
Name <label for="email" style="font-size:14px;color:#111;">Email</label><input id="email" name="email" type="email" placeholder="[email protected]" required style="padding:10px;border:1px solid #ccc;border-radius:6px;font-size:14px;"><label for="message" style="font-size:14px;color:#111;">Message</label><textarea id="message" name="message" rows="5" style="padding:10px;border:1px solid #ccc;border-radius:6px;font-size:14px;"></textarea><button type="submit" style="background-color:#0073e6;color:#fff;padding:10px;border:0;border-radius:6px;font-size:15px;cursor:pointer;">Send message</button>Response Time
Our support team aims to respond to most inquiries within one business day. Simple questions via live chat or email are usually handled quickly, while more complex issues, such as KYC checks, payment investigations or account reviews, may take longer depending on their nature and the documentation required. We will keep you updated throughout the process.
Feedback
We’d love your feedback, suggestions, or ideas to help improve Spinanga. Tell us about any feature, game selection, payment option, or usability change you’d like to see. All feedback is reviewed carefully by our team and used to shape updates, fix issues, and enhance the overall user experience. Share your thoughts via live chat or [email protected].